Hold & recall a sale

A customer steps away to grab their wallet, or someone at the back of the queue is ready first — Hold parks the whole cart instead of deleting it.

Hold a sale

1. Build the cart as usual.
2. Press F2 (or the hold action in the till).
3. Optionally give it a label so you can tell parked carts apart ("blue shirt guy", "table order").
4. The cart clears and you serve the next customer immediately.

The parked cart keeps its items, quantities, discounts and the attached customer.

Recall it

1. Press F3 (Recall).
2. The list shows every held cart on this register — newest first.
3. Pick one — the cart comes back exactly as it was, and you charge it like any sale.

Good to know

• Holds survive a browser refresh — the cart isn't lost if the page reloads.
• There's no expiry on a hold, but clear stale ones at day close so the list stays short.
• If a sale was interrupted by a crash rather than a hold, use Recovery (F5) instead — see recover an interrupted sale.